Privacy Policies
Website Privacy Policy
Hiser Orthodontics (referred to in this Privacy Policy as ‘‘Hiser Orthodontics,’’ ‘‘we,’’ ‘‘us,’’ or ‘‘our’’) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. By accessing or using this website, including any content, functionality, products, and services delivered through hiserortho.com (collectively, the ‘‘Site’’), you agree to the terms of this Privacy Policy and our Terms of Use. As you browse the Site, you may also be able to access websites that are operated by third parties that are not part of Hiser Orthodontics. Neither this Privacy Policy nor any other Hiser Orthodontics policy apply to websites or mobile applications that are operated by third parties.
About this Policy
The purpose of this Privacy Policy is to tell you how Hiser Orthodontics collects, uses, shares, and protects your personal information accessed by or through the Site. Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information and how we will treat it. If you do not agree with our policies and practices, you must not use or access the Site. This Privacy Policy does not apply to information that has had identifiers removed or other actions taken so that you are no longer identified in the data (“de-identified data”). For example, identifiers such as your name, date of birth, or other data elements may be removed from certain data sets. Hiser Orthodontics may use and share with third parties any de-identified data for any purposes permitted by applicable law.
Contact Us
If you have any questions or concerns about this Privacy Policy, the Site, or your personal information, please contact us by telephone at (470) 330-9083 or submit a “Contact Us” form at https://www.hiserortho.com/contact.
Information Collected
We collect personal information that you provide to us when you:
• Provide information to open an account
• Respond to a survey
• Fill out a form
• Submit or provide content
• Engage in other activities, services, features or resources we make available on the Site
We collect several types of information from and about individuals who access or use the Site. Information you provide to us may include your:
• Name
• Address
• Phone number
• Email address>
• Information pertaining to your health
• Information related to your employment or affiliation with us
• Other demographic information, such as zip code, age, gender, preferences, interests and favorites
• Other personal information you provide to us
How Information is Used
The information collected is used by us and businesses directly associated with us for the following purposes:
• To provide services to you. We use the information you provide to us to provide the services you have requested. We may share your personally identifiable information with our other businesses or affiliates, our agents, contractors, or business partners so that they can perform services for us, including the delivery of services, product information, and other valid business communications to you on our behalf.
• To improve customer service. Information you provide helps us to respond to your customer service requests and support needs more efficiently.
• To improve user experience. We may use information in the aggregate to understand how our users as a group use the services and resources provided on the Site.
• For the purposes specified at the time of collection. If you need to provide personal information to access features or services on this Site, we will clearly disclose how the information will be used.
• For research, presentations, publications, and to improve access to care. We conduct analytics on user demographics, interests, and behaviors based upon information provided to us during use of our Site. We may combine your information with information collected from other individuals to produce aggregated and statistical information.
• As otherwise required or permitted by law. We may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. There may be instances when we may access or disclose your information in order to protect or defend the legal rights or property of Hiser Orthodontics and its affiliated companies or their employees and agents, to protect the safety and security of users, and to protect against fraud. >
We do not sell, trade, or rent your personally identifiable information to others. In the event Hiser Orthodontics engages in a business transition, such as a merger, acquisition by another organization, or sale of all or a portion of its products or assets, your personal information will likely be transferred.
Passive Information Collection
As you navigate through this Site, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags, web beacons, or navigational data collection (log files, server logs, clickstream). This information typically does not reveal your specific identity (like your name or contact information) but may include information such as:
• The IP address of the device that you are using
• The URL of the website you just came from
• The browser name and the device that you are using
• Technical information about your computer or other device, such as the operating system and the service provider you are using, and other similar information.
This information is generally not considered personally identifiable unless it is combined with account information, contact information, or other information that is unique to you. This Site may use and combine such information to provide better service to Site visitors, customize the Site based on your preferences, compile and analyze statistics and trends, and otherwise administer and improve the Site for your use. Such information is not combined with personally identifiable information collected elsewhere on the Site unless you have consented to such use.
Cookies
We use cookies (a small file stored on your computer and maintained by your browser) to record information from your time visiting our Site. Cookies may contain different types of information such as your Site preferences and login information, including for portals related to this website. We do not use cookies to retrieve information from your computer or device for purposes that are unrelated to the Site or your interaction with the Site. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this Site may then be inaccessible or not function properly.
Analytics Technologies
We may use Google Analytics or other similar technologies (the “Analytics Technologies”) to collect and process certain information about you and your use of our Site. The information collected by the Analytics Technologies is statistical data. We typically do not connect this statistical data with identifiable information like name or phone number, although the Analytics Technologies may associate information with a geographic location or other potential identifier. You can learn more about how Google uses the information it collects by visiting the following site: “How Google uses information from sites or apps that use our services” (located at https://www.google.com/policies/privacy/partners/). Google’s ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Privacy Policy (located at https://www.google.com/policies/privacy/).
If you do not want your information collected with Google Analytics, you can install the Google Analytics opt-out browser add-on. To opt-out of Google Analytics, visit the Google Analytics opt out page (located at https://tools.google.com/dlpage/gaoptout) and install the add-on for your browser. For more details, visit the “Google Analytics opt-out browser add-on” page (located at https://support.google.com/analytics/answer/181881?hl=en).
Information Sharing
As mentioned above, we may share information about you with other parties who provide services to us. Frequently this information is not personally identifiable, but it may be if necessary for them to provide services to us. We may share your information in the following ways:
• With third party service providers that help us operate our business or administer activities on our behalf.
• With companies that provide services to us, such as hosting services. >
• With companies that are disclosed to you at the time you provide the information.
• As permitted or required by law; for example, to comply with a court order or subpoena, or to prevent or investigate a crime or fraud.
Additionally, we may share information if necessary to enforce this Privacy Policy or Terms of Use. We reserve the right to report to appropriate law enforcement or government agencies activities that we, in good faith, believe to be harmful or unlawful, with or without providing notice to you.
Do Not Track Policy
We adhere to the standards set out in this Privacy Policy and we do not currently respond to “Do Not Track” signals/requests on our Site.
Use of Personal Information
If you supply us with your postal or email address, you may receive periodic emails or mailings from us with information on products and services provided by Hiser Orthodontics, upcoming events, and other promotional information. Persons who supply us with their telephone numbers may receive telephone contact from us with information regarding Hiser Orthodontics products and services, upcoming events, and other promotional information. By supplying us with this information, you authorize all Hiser Orthodontics entities and providers and all of their affiliates, subsidiaries, employees, contractors, and agents to contact you at the telephone numbers you provided with regard to information about services, billing, collections and other account activities, and for advertisement and telemarketing purposes. You understand that it is not possible to guarantee that any transfer of information over text messaging or e-mail is 100% timely, complete, accurate, private or secure. As a result, we cannot guarantee the absolute timeliness, completeness, accuracy, privacy or security of your information when it is sent via a text message or e-mail. By asking us to transmit information to you through text messaging or e-mail, you accept all risks associated with the transmission.
Opt-Out
If you do not want to receive email, postal mail, or telephone contact from us in the future, please let us know that you want to be put on our “do-not-contact/share” list by contacting us at (470) 330-9083 or submit a “Contact Us” form at https://www.hiserortho.com/contact. When doing so, please provide us with your exact name, email and/or postal address, and telephone number. We will be sure your name is removed from our mailing lists and added to our do not contact list within a few days.
Other Sites
As a resource to our visitors, we provide links to other sites. We try to carefully choose sites that we believe are useful and meet our standards. However, we do not guarantee the standards of every site to which we link, nor are we responsible for the content of non-Hiser Orthodontics sites. Links to external sites may be provided only for convenience and/or for informational purposes, and in no way constitute an endorsement by Hiser Orthodontics. Please be aware that third-party sites that have links on our sites may collect personally identifiable information from you. These third parties may also use cookies or other tracking technologies to collect information about you when you use our Site. The information they collect may be associated with your personally identifiable information or they may collect information, including personally identifiable information, about your online activities over time and across different sites and other online services. They may use this information to provide you with targeted content. We do not control these third parties’ tracking technologies or how they may be used. The information practices of those sites linked to us, either through advertisements or other hyperlinks, are not covered by this Privacy Policy. We suggest that when linking to another site, you always read that site’s privacy policy before volunteering any personally identifiable information on that site.
Children
This Site is not intended for children under the age of 18. We will not knowingly collect personally identifiable information through this Site from visitors under the age of 18. If you believe we might have any information from or about a child under the age of 18, please contact us.
Security
We have implemented reasonable safeguards that help assure that we commit to collect, process, and use personal information in accordance with applicable laws. Hiser Orthodontics operates networks protected by firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary. The safety and security of your information also depends on you. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personally identifiable information, we cannot guarantee the security of your personally identifiable information transmitted through the Site. Any transmission of personally identifiable information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
Updating Your Information
You may contact us through the contact processes identified above if you believe information you have submitted to us through the Site is incorrect. Your information can only be deleted in accordance with our data retention policy and as permitted by law. Further, information may remain in databases, access logs, backup media, and other records. We cannot update or remove information from records of third parties.